OurWork — Scheduling, Timekeeping, PTO, and Workforce Management in ClinicOS
OurWork is ClinicOS’s integrated workforce hub.
Written By Brendan Baker
Last updated About 4 hours ago
It brings together scheduling, time clocking, PTO requests, shift swaps, staffing visibility, and payroll exports in one drag-and-drop interface — built to keep clinics staffed safely, fairly, and efficiently.
Every action flows into ClinicOS, making staffing decisions clearer, payroll easier, and daily operations calmer.
What OurWork Includes
Team Template Scheduler
Drag-and-Drop Weekly & Monthly Views
Color-Coded Roles & Positions
Time Clock (Clock-in/out + Missed Punch Alerts)
Kiosk Mode for Shared Devices
PTO Requests & Approvals
Shift Swap Requests & Approvals
Schedule Change Impact Warnings
Deviance Alerts (early/late/no-show indicators)
Payroll Export Tools for external providers
All in one unified dashboard — no more juggling spreadsheets, paper punch cards, or third-party portals.
How OurWork Works
1. Drag-and-Drop Scheduling
The OurWork scheduler lets you:
build weekly or monthly schedules
drag shifts into place
assign roles (CSR, Tech, DVM, Surgery, etc.)
customize shift colors
add notes & expected duties
duplicate templates for recurring coverage
Scheduling becomes visual, intuitive, and fast.
2. Time Clock & Kiosk Mode
Time Clock
Team members clock in/out from:
their workstation
their mobile device (if you enable it)
the dedicated kiosk
Kiosk Mode
A secured device (front desk, break room, back office) can be locked into Kiosk Mode, enabling:
quick clock-ins
PIN or QR verification (plus verifyPIN)
staff visibility
Time entries sync instantly to OurWork.
3. Missed Punches, Deviance, & Alerts
OurWork surfaces problems before they become payroll issues:
Missed Clockings (clock-in without clock-out, or vice versa)
Double Punches
Early/Late arrivals
Possible no-shows
Unexpected overtime triggers
Break compliance warnings (if clinic configures them)
Supervisors can correct entries with full audit trails.
4. PTO Requests & Approvals
Staff can request:
PTO
sick days
vacation
unpaid leave
Managers see:
request dates
overlapping requests
staffing coverage
shift conflicts
historical PTO usage
Approvals automatically adjust the schedule.
5. Shift Swap System
Team members can:
propose shift swaps
propose shift takeovers
request coverage
Managers receive:
role suitability checks
overtime warnings
schedule impact summaries
compliance alerts
Nothing changes until a manager approves — no silent swaps.
6. Schedule Impact Warnings (Staffing Safety Layer)
OurWork continuously analyzes staffing levels and alerts clinics when changes may:
Negatively Affect:
safe patient coverage
surgical capacity
appointment throughput
emergency readiness
overnight or weekend minimum staffing
financial targets or labor ratios
Or Positively Affect:
overtime reduction
better labor distribution
cost savings
improved P&L alignment
reduction in unnecessary overlap
These warnings help clinics make smart staffing decisions, not reactive ones.
7. Payroll Export Tools
OurWork allows secure export of:
total hours
regular time
overtime
PTO
meal breaks
deviations
corrections
approval history
Exports can be used with any external payroll provider your clinic uses.
ClinicOS does not run payroll.
It structures data cleanly so your payroll provider can process it.
Why OurWork Matters
Less Administrative Overhead
No more stitching together spreadsheets, shared calendars, and paper timecards.Fewer Payroll Errors
Missed punches and deviance alerts are caught early.Safer Staffing
Clinics can prevent understaffing scenarios that impact care — or find opportunities to reduce excess overlap.Fairness & Transparency
Shift swaps, PTO approvals, and deviations have full audit trails.Better Financial Control
Labor cost clarity improves P&L alignment.Happier Teams
Schedules are clear, requests are organized, and visibility is shared.Example in Action
The scheduler builds next week’s schedule using the drag-and-drop template.
A CSR requests PTO for Friday.
OurWork warns: “Under minimum staffing for Front Desk if approved.”
A technician offers a shift swap for extra hours.
Manager approves swap + PTO.
The schedule updates instantly, and the team is notified.
On Friday, one team member forgets to clock out — OurWork flags the missed punch.
Manager corrects the entry with full justification.
At pay period end, the manager exports payroll hours to their payroll provider.
Everything stays clean, documented, and synchronized.
ClinicOS Workflow Integrations
Workflow
Staffing shortages or PTO-triggered gaps can appear as alerts when they impact active care flow.Communication
Shift changes and approvals trigger internal notifications.Payments & Business Presence
Staff hours and cost data support operational insight in:
PawthosX Business Presence
> Payment Reconciliation (for labor cost context only, not payroll processing)User Permissions
Admins control who can:
schedule
approve PTO
correct punches
approve shift swaps
export payroll
Important Notes
⚠️ OurWork does not run payroll.
It prepares clean, structured data for your payroll provider.
All wage, hour, and labor law compliance remains the clinic’s responsibility.
⚠️ Managers are responsible for verifying all time entries.
AI can assist with warnings, but it can make mistakes, and corrections require human review.