CarePlan+ Flow Building Guide
How clinics design structured, safe, consistent treatment & estimate flows.
Written By Brendan Baker
Last updated About 4 hours ago
What CarePlan+ Flows Are
CarePlan+ flows are structured templates that teach ClinicOS how to assemble treatment plans and estimates in a consistent, predictable order.
Flows include:
Required items
Conditional items
Meds & diagnostics
Verification steps
Cost rules (based on clinic pricing)
Triggers & keywords
Flows do not override provider judgment.
They simply reduce variance and omission.
Before You Build a Flow
You need:
A finalized clinical protocol
Pricing aligned with your fee schedule
Safety steps agreed upon by medical leadership
Required vs. optional treatment components
Condition-specific logic (e.g., senior pet rules)
If the clinical protocol isn’t aligned internally, fix that first.
CarePlan+ will amplify whatever you give it — good or bad.
Flow Components (What You Define)
1. Triggers
Words or phrases that suggest which flow to load.
Examples:
“dental,” “cleaning,” “COHAT” → Dental Flow
“spay,” “neuter,” “sterilization” → S/N Flow
Triggers never auto-finalize anything.
They only help with draft selection.
2. Required Items
Treatments that must be reviewed before approval.
Examples:
Pre-op bloodwork
Anesthetic protocol
IV catheter
Monitoring
These items always appear unless the provider removes them.
3. Conditional Items
Treatments added only when the condition is met.
Examples:
Senior patient → add IV fluids
Brachycephalic → add airway monitoring
Weight > X → adjust drug dose volumes
Surgery > 60 mins → add additional anesthesia time
You define the rules.
CarePlan applies them.
4. Medications
Each flow can include:
Pre-op meds
Intra-op meds
Post-op analgesia
Antibiotics (if appropriate)
All meds still go through RXGuard.
Clinicians must verify dose, route, and species suitability.
5. Diagnostics
Common examples:
Pre-surgical bloodwork
Radiographs
ECG
SNAP tests
6. Cost Structure
Flows apply your clinic’s fee schedule, not AI-generated pricing.
This ensures full compliance with your pricing rules.
7. Verification Checklist
A final review list that the provider must confirm before approval.
Examples:
Confirm weight
Confirm fasting status
Confirm DEA logs
Confirm expected hospital stay
How to Build a Flow (Step-by-Step)
Step 1 — Select Procedure Type
Pick: Surgical, Wellness, Chronic Care, Specialty, or Custom.Step 2 — Define Triggers
Add keywords your team uses.Step 3 — Add Required Items
This is your “must-include” list.Step 4 — Add Conditional Items
Use rules:
age species weight duration diagnosisAdd any medications Add pre/intra/post-op medications. Attach any required tests.
Step 5 — Review Pricing
Pricing is pulled from your SupplyRoom fee schedule automatically.Step 6 — Publish
Flows become selectable inside CarePlan and Payment Flow immediately upon save.