CarePlan+ Flow Building Guide

How clinics design structured, safe, consistent treatment & estimate flows.

Written By Brendan Baker

Last updated About 7 hours ago

What CarePlan+ Flows Are

CarePlan+ flows are structured templates that teach ClinicOS how to assemble treatment plans and estimates in a consistent, predictable order.

Flows include:

  • Required items

  • Conditional items

  • Meds & diagnostics

  • Verification steps

  • Cost rules (based on clinic pricing)

  • Triggers & keywords

Flows do not override provider judgment.
They simply reduce variance and omission.


Before You Build a Flow

You need:

  • A finalized clinical protocol

  • Pricing aligned with your fee schedule

  • Safety steps agreed upon by medical leadership

  • Required vs. optional treatment components

  • Condition-specific logic (e.g., senior pet rules)

If the clinical protocol isn’t aligned internally, fix that first.
CarePlan+ will amplify whatever you give it — good or bad.


Flow Components (What You Define)

1. Triggers

Words or phrases that suggest which flow to load.

Examples:

  • “dental,” “cleaning,” “COHAT” → Dental Flow

  • “spay,” “neuter,” “sterilization” → S/N Flow

Triggers never auto-finalize anything.
They only help with draft selection.


2. Required Items

Treatments that must be reviewed before approval.

Examples:

  • Pre-op bloodwork

  • Anesthetic protocol

  • IV catheter

  • Monitoring

These items always appear unless the provider removes them.


3. Conditional Items

Treatments added only when the condition is met.

Examples:

  • Senior patient → add IV fluids

  • Brachycephalic → add airway monitoring

  • Weight > X → adjust drug dose volumes

  • Surgery > 60 mins → add additional anesthesia time

You define the rules.
CarePlan applies them.


4. Medications

Each flow can include:

  • Pre-op meds

  • Intra-op meds

  • Post-op analgesia

  • Antibiotics (if appropriate)

All meds still go through RXGuard.
Clinicians must verify dose, route, and species suitability.


5. Diagnostics

Common examples:

  • Pre-surgical bloodwork

  • Radiographs

  • ECG

  • SNAP tests


6. Cost Structure

Flows apply your clinic’s fee schedule, not AI-generated pricing.
This ensures full compliance with your pricing rules.


7. Verification Checklist

A final review list that the provider must confirm before approval.

Examples:

  • Confirm weight

  • Confirm fasting status

  • Confirm DEA logs

  • Confirm expected hospital stay


How to Build a Flow (Step-by-Step)

Step 1 — Select Procedure Type

Pick: Surgical, Wellness, Chronic Care, Specialty, or Custom.

Step 2 — Define Triggers

Add keywords your team uses.

Step 3 — Add Required Items

This is your “must-include” list.

Step 4 — Add Conditional Items

    • Use rules:

    age
    species
    weight
    duration
    diagnosis
  • Add any medications 
    Add pre/intra/post-op medications.
    Attach any required tests.

Step 5 — Review Pricing

Pricing is pulled from your SupplyRoom fee schedule automatically.

Step 6 — Publish

Flows become selectable inside CarePlan and Payment Flow immediately upon save.